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This is the most comprehensive KONG Club subscription box review.
When I heard that Kong launched a monthly subscription box, I knew I had to try it!
The company claims Kong Club is the ultimate combo of a monthly box of treats, toys, and training tools delivered every month, plus vet-led guidance to manage your dog’s daily wellness journey for every stage of your dog’s life. They even say it can help your dog with several challenges such as anxiety, behavior and more.
So, we decided to put all this to the test. Did our dog love it?
Learn all about this paw-ty in a box and what our canine judges think about it. My dog and I reviewed several factors, including durability of toys, treat quality and taste, customer service, convenience, price ordering process and more. Let’s dive right in!
📖 Table of Contents
Chapter 1: Full Review
Chapter 2: Our Experience
Chapter 3: Tips, FAQs & More
Inside The Box
3 toys, 3 treats, 1 card, and 1 recipe
$34.99, $39.99 or $44.99 (depends on subscription)
Monthly, 6-month & yearly
Natural rubber, safe for dogs
What Is A Kong Club Box?
KONG is one of the most popular dog toy brands. It’s well known for making the iconic KONG Toy that even the strongest heavy chewers have trouble destroying.
Kong Club box is a monthly subscription box that offers a carefully curated selection of Kong products, including treats, durable chew items, and other behavior-specific toys. Each Kong Box also comes with treat recipes and behavioral tips.
You can customize each box to your dog’s unique personality and play style to give your dog the most fun and playful experience. For instance, if your dog is a heavy chewer, you have that option. Same for puppies and senior dogs.
Each monthly delivery is different, so it’s always fun and exciting for Fido.
What Comes In A Kong Box?
Here is what I received when our Kong box arrived
- 1 KONG classic. Only in the first box because every dog needs the iconic KONG Classic
- 1 Kong training toy
- 1 Personality toy was handpicked just for him.
- 3 Bags of Kong treats are designed to be used with the toys in your box.
- Tips and recipes cards based on your dog’s personality.
If your first box wasn’t tough enough, you could update the “Extreme Chewer” option through your KONG dashboard after receiving your first box. They will curate your KONG Box to include more durable toys in your next box.
Kong Box Toys
Recognized as the gold standard of dog toys, KONG toys are trusted by groups like veterinary clinics, training facilities, and law enforcement for pet training and engagement. The beauty of Kong toys is their multipurpose functionality and hollow inside, meaning they can serve as dog training tools, treat dispensers, playtime, food bowl, and much more.
Kong Box Treats
Kong treats help encourage engagement and play. This includes Easy Treat peanut butter, beef, or liver that can be sprayed inside KONG toys. Other treats include biscuits that fit the KONG Classic, digestible rawhide bones, Wild Antler chews, and more.
Kong Box Tips & Recipes
Because Kong dog toys are engineered to work with Kong treats and other food, the company includes easy-to-make recipe cards with every KONG Box so you can make your dog feel like he is eating at a 5-star restaurant. Watch the video below!
When you subscribe, you also get the following benefits on top of your monthly box. I was genuinely sold when I saw Kong offered us these perks, which you won’t find in other boxes.
Kong Club App
The Kong Club app is where you can access and manage all of the perks with your subscription.
I love this app. We tested its features, and it’s like having a team of pet experts and fellow pet parents at your disposal anytime, anywhere.
I like the peace of mind we get from knowing I can speak with a veterinary professional 24/7 and avoid unnecessary ER visits or waiting on the phone for a veterinary clinic to pick up. At the press of a button, you can chat with a live vet and find out if your pet’s issue is urgent. It’s great for getting answers to general questions as well.
You get advice for just about anything via the app. You have pet coaches, trainers, nutritionists, and vets at the tip of your fingertips. This is an unmatched perk that gives this dog subscription the edge over the competitors.
KONG Club aims to help you master pet parenthood with vet-led programs designed to maintain healthy, joyful pets.
Kong Box Solutions (Benefits)
Another cool and unique aspect of the Kong Box is that it’s built to help with your dog’s needs and behavioral problems.
Kong toys and treats are designed to help eliminate certain unfavorable dog behaviors and provide mentally stimulating exercises. Kong toys can help with the following:
- Separation Anxiety
- Digging & Barking
- Crate Training
- Weight Management
For instance, if you have a dog suffering from separation anxiety, the team at KONG Box will curate your box to include toys, treats, helpful information, and tips specifically designed to make your dog feel more peaceful and secure when you leave the house.
Other areas where Kong Club helps are nutrition, emotional wellness, environmental challenges, behavior, preventive care, exercise, and play.
KONG Club Box Pros & Cons
Kong Box Price
How much is Kong Box?
The price of your KONG Box depends on how many boxes you decide to get:
- 1 box $49.99/box
- 6 Boxes $39.99/box
- 12 Boxes $34.99/box
A Kong Box is valued at over $60, so you will be saving money on whatever plan you pick.
Kong Box Discount Code
Looking for a Kong Box coupon code? Use this link to take advantage of the best offer from Kong Box.
We picked two Canine Bible dogs to give us their paw-honest opinion and verdict.
“We love it – He likes playing with the treat dispense toy and wants to destroy it. He can’t, lol. The treats are tasty and the toys are well-made and high quality.” — his person, Madison Clark
“Great selection of toys for her to chew and chase after. She loves all her squeaky teddy and has been learning various tricks. She gets excited every time her special box is delivered.” — her person, Madison Clark
My KONG Box Video Review
Watch our canine judges Charlie and Hollywood test everything in the Kong Box.
Our Personal Testimonial
Why I Love It
We love that Kong toys will last and won’t break. It’s one of the toughest dog boxes.
Flaws But Not Dealbreakers
While their treats and toys are great, we wish they offer themed and more exciting designs like some competitors.
I like that Kong lets you personalize your box based on your dog’s size, chewing style, age, personality, needs, or behavioral problems. For instance, a Great Dane with separation anxiety will receive different items than a Pug with weight management issues.
Finally, choose how many boxes you would like to receive and whether you want the boxes delivered monthly or every other month.
Delivery & Shipping
When does Kong Box ship?
Your pup’s first box leaves the warehouse within 48 hours and should arrive between 7 and 10 days of ordering. The moment your box ships, they will send you tracking information. Subsequent Kong boxes will be scheduled on the same timeline as your first order.
Shipping is FREE for customers in the contiguous 48 states, but if you live in Canada, Alaska, or Hawaii, you will have to pay for the shipping.
Kong Box Customer Service
From our personal experience, Kong Box has great customer support. If you have a question about Kong Box, send them a message or call them (M-F 8:00 am – 4:30 pm MST). Every time we contacted Kong regarding their products, we received a timely response.
What Do Customers Think About Kong Box?
“I got my first box for $1 and it came with so much stuff !! That was just a trial to see what it all had and if my dogs would enjoy it it was the best, and now, every time I walk in the house, they know it’s their Kong box. You would think my dogs are kids on Christmas Day when their box comes !! Best investment seriously. I didn’t think I would still have the long box to this day, but the happiness in my dogs’ eyes and actions makes it all worth it. Picture is of their very first box. You get 3 toys and 3 treats, sometimes you get the same toys, but my dogs still love it and they will still enjoy them.” – Tiffany Pennington-Eisenhauer, Kong Official Facebook Page 12/4/2020
“I have two Goldendoodles, and they LOVE their kong boxes. They each got a box and licked and chewed every item that came in the box, including the box itself. They especially love the rubber chew toys and tennis balls. I love how the toys are sized out for the dogs, our dogs are 20 lbs, and every toy that came in the box was perfect for them to chew on and play with.” – Kalin Godwin, Kong Official Facebook Page 10/24/2020
“So far my dog has torn up each toy he has gotten so quickly, it’s not worth it. And to cancel it, it is just as much as the stupid box price.ETA: Almost a week ago, they told me to email customer service and they would make things right. So I did just that and yet again NO RESPONSE from customer service. I even attached a screenshot from this conversation from here. I’ve bought products before this box in stores, now I don’t want to even support your company ever again.” – Megan Coggins Kong Official Facebook Page 12/13/2020
“I want to like it so bad but both of my dogs don’t like any products from their first Kong Box. My pups are super food motivated and literally eat anything you give them, and they wouldn’t eat the treats from Kong Box. I signed up for a 12-month subscription because I had just high hopes, and I still have 11 more boxes to go.” – Nic Pham, Kong Official Facebook Page 12/13/2020
KONG Box Reddit Reviews
There is a lot of chatter around Kong Box on Reddit. Here are the top commentaries.
Kong Box For Puppies
The Kong Box is safe for puppies. Kong has a line of soft rubber toys and gentle treats specially made for 6-month-old puppies or younger.
Kong Box Cancellation Fee & Policy
How to cancel the Kong box?
You will need to email or call them if you need to cancel your membership subscription. You must cancel any automatically renewing membership before it renews to avoid billing subscription fees for the renewal term to your credit card.
Kong Box Guarantee
KONG Box stands behind its products. If you are not satisfied* with a KONG product you received in your KONG Box, they will gladly provide you with a product replacement. You must submit your request within 60 days of the date of receiving. Replacements are available for allergies and destroyed or damaged toys.
Kong Box FAQs
No. Kong Club is unable to provide return shipping labels. We recommend that you keep or gift your box to a needy pet.
No. All fees and charges are nonrefundable, and there are no refunds or credits for partially used periods.
As of right now, we don’t know of any offers that will let you have your first Kong box for free. We will update this if there is one.
Kong Box Alternatives
Is Kong Box worth it?
Absolutely! We love the synergy the toys and treats have to make playtime more exciting and delicious at the same time.
We like that Kong handpicks each item in your dog’s box, making it a more personalized experience. The premium quality and indestructible characteristics of Kong products make this dog subscription box stand out from all other dog boxes. Whether your dog is a heavy chewer or he just gets bored with his toys quickly, a Kong box will fulfill any chewing and entertainment needs your dog may have.
Bullymake and Super Chewer also offer a similar box for heavy chewers, but how do they differ from Kong Box?
If you’re curious about other power chewer boxes, read our dog subscription boxes for heavy chewers article.